0

Refund & Cancellation Policy

Effective Date: 13 October 2025
Company Name: Drivetech Intelligence Pvt. Ltd.

At Drivetech Intelligence, we are committed to providing robust and reliable software solutions that empower our customers to achieve operational excellence. This Refund & Cancellation Policy outlines the terms under which cancellations and refunds are handled for our software platforms and services.


1. Software Products and Licenses

  • Once a software license, activation key, or user access has been issued, no refunds will be processed.

  • Refunds are applicable only in cases of duplicate payment, failed transaction, or non-delivery of product access due to a verified technical issue.

  • If a software product fails to perform as described due to a verified system or configuration error on our end, a partial refund or service credit may be offered after internal review.


2. Subscription Services

  • Subscriptions (monthly, quarterly, or annual) can be canceled anytime before the renewal date to avoid future charges.

  • Once a billing period has started, no refunds will be issued for that ongoing cycle.

  • Upon cancellation, users will continue to have access to the service until the end of the paid term.

  • Automatic renewals can be disabled from the user’s account settings or by contacting our support team in advance.


3. Custom Software Development / Integration Services

  • For customized software, integration, or development services, refunds depend on the stage of project completion.

  • Once development work or implementation has commenced, refunds are not permitted for completed milestones or delivered modules.

  • If a project is canceled before initiation, the advance payment (after deducting administrative or setup costs) may be refunded.


4. Refund Process

  • Approved refunds will be processed within 7–10 business days to the original mode of payment.

  • All refund requests must be sent in writing to , along with transaction details and a brief explanation.

  • Drivetech Intelligence reserves the right to reject refund requests that do not meet the above criteria.


5. Contact Us

For any queries related to cancellations or refunds, please contact us at:

Email:
Phone: +91 9579 226 204
Address:
Wakad Business Bay (WBB) Pune,
Office No. 701 & 702, 7th Floor, Surv. No. 153 / 1A,
Off-Service Road, Expressway, Behind TipTop Intl Hotel,
Wakad, Pune, Maharashtra – 411057

Items have been added to cart.
One or more items could not be added to cart due to certain restrictions.
Added to cart
Quantity updated
- An error occurred. Please try again later.
Deleted from cart
- Can't delete this product from the cart at the moment. Please try again later.